Mindy and Alex, the couple/owners are very easy to talk to and are very responsive, especially over the phone. (They even answered my call at 9pm on the Sunday night before my scheduled installation.) They provide friendly service with a smile, high quality product, can install in one day, and all for a somewhat competitive price. I'd say the only potential issue you should be aware of is a possible lack of communication/clarity, though this should probably mostly be expected if there are other complications with your installation. If there *are* any complications, those problems probably won't be a result of their doing, and they will put in a lot of effort to rectify the situation as quickly as they can in the best possible way they can.
After discussing my issues, Alex has offered to come back out and do some additional work on our floor to improve the situation. This shows how willing they are to ensure their customers are satisfied and definitely earns a 5-star review.